Overslaan naar inhoud

Cookiebeleid 


We use cookies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences, understand how you use our site, and provide you with relevant content. Some cookies are essential for the website to work, while others (like analytics cookies) require your consent. You can choose which cookies to accept or reject when you first visit our site, and you can change your preferences at any time using the Cookie Settings link in our footer. We respect your privacy and follow all GDPR requirements.


Last Updated: October 3, 2025

OpenArtExchange B.V. ("we," "us," or "our") is committed to transparency about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, which cookies we use, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better user experience by remembering your preferences, analyzing how you use our site, and improving our services.

Cookies may be either:

  • Session cookies: Expire when you close your browser
  • Persistent cookies: Remain on your device until they expire or you delete them

Your Consent and Cookie Banner

When you first visit our website, you will see a cookie banner that asks for your consent to use non-essential cookies. We respect your choices:

  • Accept All: Allow all cookies including analytics and marketing
  • Reject Non-Essential: Only essential cookies will be used
  • Manage Preferences: Choose which cookie categories you want to allow

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by visiting this Cookie Policy page.

Important: Under GDPR and the Dutch Telecommunications Act (Telecommunicatiewet), we need your explicit consent before placing non-essential cookies on your device.

Categories of Cookies We Use

We categorize cookies into three types:

1. Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Cookie NamePurposeDurationProvider
session_idMaintains your session while browsingSessionOdoo (OpenArtExchange)
frontend_langRemembers your language preference1 yearOdoo (OpenArtExchange)
csrf_tokenSecurity - protects against cross-site request forgerySessionOdoo (OpenArtExchange)

Legal Basis: Essential cookies are necessary for the performance of our service (GDPR Art. 6(1)(b)).

2. Functional Cookies (Requires Consent)

These cookies enhance your experience by remembering your preferences and enabling additional features.

Cookie NamePurposeDurationProvider
cookie_consentStores your cookie consent preferences1 yearOpenArtExchange
website_cookies_barTracks whether you've seen our cookie banner1 yearOdoo (OpenArtExchange)

Legal Basis: Your explicit consent (GDPR Art. 6(1)(a)).

3. Analytics Cookies (Requires Consent)

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Google Analytics 4 (GA4)

We use Google Analytics 4, a web analytics service provided by Google LLC. GA4 helps us analyze website traffic and user behavior.

Cookie NamePurposeDurationProvider
_gaDistinguishes unique users2 yearsGoogle Analytics
ga*Maintains session state2 yearsGoogle Analytics
_gidDistinguishes users24 hoursGoogle Analytics

What data does GA4 collect?

  • Pages you visit and how long you stay
  • Your general location (city/country level)
  • Device type and browser information
  • How you arrived at our website (referral source)

Important:

  • We have configured GA4 to anonymize IP addresses by default
  • We do not collect personally identifiable information (PII)
  • We have set data retention to 14 months (minimum required for our business needs)
  • We have enabled Google Consent Mode v2 to respect your cookie choices

Data Transfer: Data collected by Google Analytics may be transferred to and processed in the United States under the EU-U.S. Data Privacy Framework, which has been approved by the European Commission as providing adequate data protection.

Legal Basis: Your explicit consent (GDPR Art. 6(1)(a)).

For more information about how Google processes data, please see:

4. Social Media Cookies (Requires Consent)

We use social media plugins to enable you to share content and interact with our social media presence.

ServicePurposeProvider
LinkedIn PluginShare functionality and analyticsLinkedIn Corporation
Facebook PluginShare functionality and analyticsMeta Platforms, Inc.
Instagram PluginDisplay embedded contentMeta Platforms, Inc.

Important: When you interact with these plugins, the social media provider may place cookies on your device and track your behavior. We have no control over these cookies.

For more information:

Legal Basis: Your explicit consent (GDPR Art. 6(1)(a)).

How to Manage Your Cookie Preferences

On Our Website

You can manage your cookie preferences at any time:

  1. Click "Cookie Settings" in the website footer
  2. Toggle cookie categories on or off
  3. Save your preferences
In Your Browser

You can also control cookies through your browser settings. Here's how:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Note: Disabling essential cookies may affect the functionality of our website. Disabling analytics cookies means we won't be able to improve our services based on your usage patterns.

Opt-Out Tools

You can also use these tools to opt out of analytics tracking:

Data Protection and Your Rights

Our Commitment
  • We only collect data that is necessary for the purposes described
  • We keep your data secure using appropriate technical measures
  • We respect your privacy rights under GDPR/AVG
Your Rights

Under GDPR/AVG, you have the following rights:

  • Right to access your personal data
  • Right to rectification of incorrect data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights or for any questions about cookies and data protection, please contact us at:

Complaints

If you believe we have not handled your personal data properly, you have the right to file a complaint with:

Autoriteit Persoonsgegevens (Dutch DPA)

Third-Party Services

We use third-party services that may place their own cookies:

ServicePurposePrivacy Policy
Google AnalyticsWebsite analyticsLink
OdooWebsite platformLink
Social Media PlatformsSocial sharingSee respective policies

Important: We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies.

International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place:

  • United States: We rely on the EU-U.S. Data Privacy Framework for transfers to U.S.-based service providers like Google
  • Other Countries: We use Standard Contractual Clauses approved by the European Commission
Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top
  • Displaying a notice on our website

We encourage you to review this Cookie Policy periodically.

Odoo-Specific Information

Our website is built using Odoo, an open-source business management platform. Odoo places certain essential cookies necessary for the website to function. For more information about Odoo's data practices, please visit:

Contact Us

If you have any questions about this Cookie Policy or our data practices, please contact us:

OpenArtExchange B.V.

Quick Summary

We respect your privacy and only use cookies with your consent (except essential cookies)

You're in control - manage your preferences anytime via our Cookie Settings

We're transparent - we tell you exactly which cookies we use and why

We're compliant - we follow GDPR, AVG, and all applicable privacy laws

We're secure - your data is protected with appropriate security measures

This Cookie Policy complies with the General Data Protection Regulation (GDPR), the Dutch Telecommunications Act (Telecommunicatiewet), and guidelines from the Autoriteit Persoonsgegevens.